Service Manager Edgar B. is an absolute pro. Handled all my needs including replacing worn tires, inspection, brakes and detailing. He kept me constantly posted on progress. My ‘16 RRS came out looking new - what a great job detailing. Will definitely do that again before the winter. Edgar and the staff at LR White Plains are courteous and professional and are great to deal with. One of the main reasons why I will always go back. Also shout out to Aimee Novak (cust care) and John De Angelis (GM) for friendly service. Great folks at LR WP.

Service department is excellent, these guys really know what they're doing!

My service today at Land Rover White Plains was great!. Edgar in the service department was awesome!!! Quick, professional, very clean place of business! When I'm ready to trade, White Plains Land Rover will be the place for me! Thanks Edgar!!!

Gina Flood responding - It was a pleasure to deal with Josh Levine at Land Rover White Plains - very happy with my purchase

Great experience dealing with the whole staff

First class service Great experience

Excellent purchase experience for my first time at this facility! Akil, Samantha and Albert made the process stress free. This store is almost 30 miles from home but was worth the trip. I will be utilizing their service department as well. I had the opportunity to meet Edgar and he seems very accomodating! Two thumbs up!!

It was a great experience buying my first Range Rover from JLR White Plains. I received great level of attention and first class service from Alex (Alejandra Bracamonte) in the sales department and Aimee Novak from the service department. General Manager & the whole team was friendly and accommodating. It was a pleasure working with Alex. I highly recommend this dealership for any of your future car purchases. Huge thanks to the whole team of JLR White Plains.

very excellent service. I communicated with the sales rep Alexajandra via email and made our deal that way. When I drove from LI to White Plains the car was ready and we finalized the deal. Very good experience and professionalism

My experience at Jaguar Land Rover White Plains was excellent, the sale representatives especially Micheal was very professional, respectful and knowledgeable. I was 100% satisfied with my purchase..

My experience with Land Rover of White Plains was excellent. My sales advisor Dilia Dominguez and the sales manager Kevin Hoge were both knowledgeable and professional. They made the process from start to finish very easy while always being courteous. I highly recommend this dealership with 5 stars across the board!!

The sales consultant and finance manager made the process beyond easy and clear. The dealership is brand new and looks great.

First class experience all around! I had the pleasure of working with Samantha and Francis and they truly treat their customers like family. The total customer experience is better than you will find anywhere in NJ or NY Samantha and Francis made the 90 minute drive well worth the trip!

Ive been to two other Land Rover dealers - Manhattan and Glen Cove and their customer service was not even close to being on the same level as this place. Ludwig was my service advisor for the day and he was polite, attentive and transparent about everything that was going on with my Discovery. I will never go anywhere else but here and my next lease will also take place here. The other dealers should be required to spend some time here so they can see how real customer service is supposed to be. Thank you

Excellent customer service! Mark K. was extremely helpful and knowledgeable about the vehicle. Everyone was very friendly at this dealership.

I am thrilled with my purchase. Alex made the car buying experience quick and pleasant. She arranged everything as promised. Highly recommend this dealership.

They worked hard to find the car i wanted

Work with Josh to get results!

Annual service could not have gone better. Edgar Buenconsejo and Julie were a great team. Loaner car was ready. No waiting and no lines.

Super friendly & knowledgeable staff. And we got a good deal

See Christine Sarvaideo in sales for your vehicle needs!

Edgar very nice respectful helpful and the service department should get a six star

Love the service and the swift process. No issues to report. Took care of my car problem on the first visit. Will be returning to Land Rover of White Plains.

My experience was great. Edgar and Sam a good down-to-earth people.

The service was outstanding. Each step of the process was relaxing. Walked in at 1pm for test drive and drove away with car by 6:30pm. Alex was great!!

Michael, Gary, Albert & Edgar, are wonderful people. They made buying my 1st Land Rover a wonderful experience. Thank you guys :)

The staff at the White Plains Land Rover service department are extremely pleasant and very helpful.

I had the greatest experience here, they were very helpful and courteous.

Best Land Rover service center around! The team goes above and beyond to make to make it easy, fast and convenient. Make sure you ask for Edger!

Edgar was very helpful. He was professional and courteous. I would go back to the land rover in White Plains anytime

Wonderful experience.

Very professional dealership. I was helped by Francis ( car salesperson ). He was very attentive. He replied to my all my phone calls and kept on helping me until I got the car that I wanted . Excellent customer service . Highly recommend this dealership!!

I just had my first service experience and I was incredibly impressed with the level of service and professionalism at Land River White Plains- Edgar was awesome!!!

It was the best car leasing experience I have ever had. Josh is awesome.

Finance department lacks knowledge and the know how of how to deal with business transactions and wouldn't even pick up the phone to speak to me in person. Wasted my time providing documents they had no idea what to do with and then had the nerve to blame the bank. I am very concerned that this was because of discrimination because I took the same info to another dealer and had the same car within a day with absolutely no questions or hassle.

Easy to get an appointment. Set me up with a loaner car. Work completed in a timely fashion. Edgar was great.

Great service!

Edgar, was professional and made my service visit very pleasant. Nat Hester

Ludwig is wonderful to work with. Beautiful facility but PLEASE get more loaner cars!

Everyone at this dealership was very easy to work with. My salesperson, Kent was especially personable.

We had a fantastic experience with Edward Yusko! From start to finish, truely professional and top notch service.

Edward was amazing! We came in on a busy Saturday and he gave us his undivided attention. He showed us the velar and the discovery sport (even pulled it in the garage because it was extremely cold outside)! He was knowledgable about the cars and was a pleasure to work with! I would definitely recommend the Land Rover in White Plains and will be returning there for service as well.

Great Experince. My service advisor was wonderful and very helpful!!

Best customer service. No surprises.

Mr. Ludwig in Service was exceptionally professional; and the Techs did an amazing job executing a major service needed. I recommend this Land Rover location for your service needs - excellent service and quality.

Very professional staff, make you process smooth and clear.

Had to have a tire replaced on my new Rover and Ludwig was amazing. He got me in and out under two hours. He is excellent at his job. I would have give 5-stars if there were a proper lounge to wait for my car. There are only two chairs in the service drive and there is a makeshift lounge where you feel like your bothering the sales people and your surrounded by merchandise. No place to work or feel separated, very odd for a new dealership.

I purchased a used car from the dealership and received 90 days warranty. Just after the purchase every 3-4 days one tire was consistently loosing air. When I took a car for a test drive TPMS light was on. I took a wheel to flat tires shop and they found a crack on the inside sidewall of the tire. I called dealership and explain the problem and they refused to change the tire, saying that I caused that damage. Very bad service.

The dealership is brand new and magnificent. Edgar was sensational. I thought i was crazy and did not know how to operate one of the buttons. He told me it was a recall. Three hours later he called to apologize because he found the steering wheel defective. He told me to keep my loaner car and it could take a week because of the holidays. Yesterday, after a few days with holidays my car was finished and in brand new condition. Could not have been better served.

The team at Land Rover of White Plains was top notch! My salesperson Mcgarry Lodvil was knowledgeable, professional and courteous and it was because of him that I chose to move forward with buying a Range Rover that day. Dealership management - John, Gary and Bill, were also extremely helpful and fair. I would recommend this specific dealership to anyone in market for a Land Rover or Jaguar.

Excellent, honest and best experience I ever had. I highly recommend meeting with Edward Yusko when you visit the dealership

Christine insales is the best! She is not pushy and is very knowledgeable. She actually sold me my previous car at another dealership and I was so happy to work with her again at this dealership. I went to several other dealerships to shop around for a trade in value as well as a lease deal and she was able to beat all others by far! Also- Priscilla came to my home to go over every last detail of the features. She was extremely patient and knowledgeable. I would highly recommend these wonderful women when you are looking for a terrific team. Being a woman myself, I was happy to work with such terrific professionals.

Very accommodating and helpful definitely recommend this dealership....

Amazing Cars and great service! It’s beginning to look a lot like Christmas!

From the second I walked through the door I felt like family. I was unsure if I wanted to go with the Range Rover Velar or if I wanted to remain with my current car company Audi, who I've been with for the past 9 years. George Lefer made this decision easy for me! I am so happy I went with the Range Rover Velar! His attention to detail and assurance to get me the car I wanted, made me feel at ease! I high recommend this dealership, ask for George when you go!

Service department is great, everything you could want from a luxury car dealership.

From the second I walked through the door I felt like family. I was unsure if I wanted to go with the Range Rover Velar or if I wanted to remain with my current car company Audi, who I've been with for the past 9 years. George Lefer made this decision easy for me! I am so happy I went with the Range Rover Velar! His attention to detail and assurance to get me the car I wanted, made me feel at ease! I high recommend this dealership, ask for George when you go!

Service department is fantastic Edger is the man to see in service.

Very professional and customer service oriented (at first)....until the service agent calls you with disastrous news that will in the process of repairing your vehicle (shift linkage a cable broke)...now your transmission needs rebuilding which is an estimated $7500 job... despite the fact that drove the vehicle to the dealership with no transmission issues whatsoever and after having to pay over $5,000 for partial work and parts that they calmed cannot be returned due to being custom ordered for a 2006 land rover lr3 (total BS)...HERE'S THE KICKER...HAD TO HAVE VECHILE TOWED TO MY HOME IN A WORSER CONDITION THAN WHEN I TOOK IT!!!!! TO ALL DON'T TAKE YOUR VEHICLE TO ANY LAND ROVER DEALERSHIP (IF YOU CAN HELP IT)....THEY STATE COMPETITIVE PRICES TO RIP CONSUMERS OFF.... I CALLED BRISITH AUTO WORKS ABOUT THEIR COST OF REBUILDING A TRANSMISSION...GIVEN AN ESTIMATE OF $4,600...GUESS WHERE I'M GOING....

Awesome service. Very cooperative and eager to help staff.

How can I say this.... the worst. Brought my 2011 Range Rover Sport there for a problem because they just opened recently and were close by. I booked an online service appointment. No response. I called because the problem was urgent. I was stuck. Spoke to a secretary who said they will call back in a few minutes. No response. Finally I speak with someone. Bring my car in. Sat for two days. They said it will be about $12,000 to fix the oil pumps and fuel injectors. What? Really? I said no thanks. They charged me $180 anyway. Brought my car to a local garage who got great online reviews. Fixed the oil pumps for $2400. Fuel injectors were fine. AVOID LAND ROVER WHITE PLAINS AT ALL COSTS. NOT to be trusted.

Service staff couldn't have been friendlier. They took care of me and provided an excellent experience. When the time estimate was discussed, they offered me drop off service as a convenience. Great new facility. Thanks to Ludwig and the team.

Went there to look at a car. Not one person asked if they could help me as a wandered between the Jaguars and the Land Rovers. After 15 minutes I left.

The team was warm, inviting, knowledgeable, and went out of their way to save me costs on servicing. One of the best experiences I've had to date. Will recommend them to everyone!

Visited the dealership this morning. Talked to Dody. Told her I had a friends and family PIN for 2018 E-Pace or Discovery. Wanted to testdrive both to select which one is better for me. She said none was available, even 2019. I asked whether it is possible to get it if another dealer has them. She said she can get me 2019. Well, that is NOT what the PIN was for. Went home and checked their inventory online: 3 2018 Discoverys (JA069384, JA069483, JA0685059), 2 2018 E-Paces (J1Z32111, J1Z01631). Called the dealership and asked to talk to manager, was patched to Alex's voicemail. Got back online to get the manager's name from there. Was told Ron Haro is not there anymore. Asked for Reggie Pierro and left him a voicemail. Five hours later and no call. Went to White Plains dealership. Much better experience there. Paramus - see you no more!

Edgar in the Service Department is AMAZING! A true professional that you can trust has your interests in mind and works tirestly to make things easy. You can buy a car anywhere, but at this dealership you are gaining unparalleled customer service. Thank you Edgar!

What a wonderful experience we had at Jaguar Land Rover of White Plains. We went in to take a look at the Range Rovers, and were met with our sales associate Edward Yusko. He was great. At no point did we feel any pressure, and we always felt a high level of respect and understanding from him. I told him that I was going to consider other dealerships and possibly going back to our current (previous) car dealer. It did not matter to him, and he was still as helpful as could be. In the end we went back to see Edward, and now we are proud owners of a new vehicle from him. I can recommend him, and the dealership without question.

We came from Connecticut to look at a vehicle. My husband called in the morning to make surr the truck was still available he was told it was so we decide to take the hour plus drive to only find out on arrival it was sold and not even at this location. We both we're frustrated it was a big waste of our time.

I have gone to this location twice and received zero customer service. Only the receptionist has spoken to me and only to have a seat in the waiting area. It appears they don't want me as a customer ( I wonder if it's because I'm a minority or because I'm not wearing a suit and tie). Even after setting up an appointment, I was left waiting for almost 1 hour before i left. I guess I'll go to another RR dealer. 9/22/2018 - I setup an appointment with another Range Rover dealer, after talking with one of their sale rep and coming to an agreement on the sale price, I ended up purchasing the vehicle on the same day. In total I was there for 3 hours doing the deal and then another 2 hours to sign the paperwork. I also recommended a co-worker to the dealer who is also interested in purchasing a vehicle.

I received a first class customer service from Edgar Burnconsejo this morning. This is my second time meeting Edgar in the last three years. He has a respect for himself, his job, and customers. Importantly, he knows my vehicle. He takes the time to listen and offers explanation for my questions. He has the leadership quality of listening more than talking. If you live in lower Westchester, visit White Plains LandRover for repairs and ask for Edgar.

So kind make me happy..they understood any problem about my car and fixed..thanks