From the second I walked through the door I felt like family. I was unsure if I wanted to go with the Range Rover Velar or if I wanted to remain with my current car company Audi, who I've been with for the past 9 years. George Lefer made this decision easy for me! I am so happy I went with the Range Rover Velar! His attention to detail and assurance to get me the car I wanted, made me feel at ease! I high recommend this dealership, ask for George when you go!

Service department is great, everything you could want from a luxury car dealership.

From the second I walked through the door I felt like family. I was unsure if I wanted to go with the Range Rover Velar or if I wanted to remain with my current car company Audi, who I've been with for the past 9 years. George Lefer made this decision easy for me! I am so happy I went with the Range Rover Velar! His attention to detail and assurance to get me the car I wanted, made me feel at ease! I high recommend this dealership, ask for George when you go!

Service department is fantastic Edger is the man to see in service.

Very professional and customer service oriented (at first)....until the service agent calls you with disastrous news that will in the process of repairing your vehicle (shift linkage a cable broke)...now your transmission needs rebuilding which is an estimated $7500 job... despite the fact that drove the vehicle to the dealership with no transmission issues whatsoever and after having to pay over $5,000 for partial work and parts that they calmed cannot be returned due to being custom ordered for a 2006 land rover lr3 (total BS)...HERE'S THE KICKER...HAD TO HAVE VECHILE TOWED TO MY HOME IN A WORSER CONDITION THAN WHEN I TOOK IT!!!!! TO ALL DON'T TAKE YOUR VEHICLE TO ANY LAND ROVER DEALERSHIP (IF YOU CAN HELP IT)....THEY STATE COMPETITIVE PRICES TO RIP CONSUMERS OFF.... I CALLED BRISITH AUTO WORKS ABOUT THEIR COST OF REBUILDING A TRANSMISSION...GIVEN AN ESTIMATE OF $4,600...GUESS WHERE I'M GOING....

Awesome service. Very cooperative and eager to help staff.

How can I say this.... the worst. Brought my 2011 Range Rover Sport there for a problem because they just opened recently and were close by. I booked an online service appointment. No response. I called because the problem was urgent. I was stuck. Spoke to a secretary who said they will call back in a few minutes. No response. Finally I speak with someone. Bring my car in. Sat for two days. They said it will be about $12,000 to fix the oil pumps and fuel injectors. What? Really? I said no thanks. They charged me $180 anyway. Brought my car to a local garage who got great online reviews. Fixed the oil pumps for $2400. Fuel injectors were fine. AVOID LAND ROVER WHITE PLAINS AT ALL COSTS. NOT to be trusted.

Service staff couldn't have been friendlier. They took care of me and provided an excellent experience. When the time estimate was discussed, they offered me drop off service as a convenience. Great new facility. Thanks to Ludwig and the team.

Went there to look at a car. Not one person asked if they could help me as a wandered between the Jaguars and the Land Rovers. After 15 minutes I left.

The team was warm, inviting, knowledgeable, and went out of their way to save me costs on servicing. One of the best experiences I've had to date. Will recommend them to everyone!

Visited the dealership this morning. Talked to Dody. Told her I had a friends and family PIN for 2018 E-Pace or Discovery. Wanted to testdrive both to select which one is better for me. She said none was available, even 2019. I asked whether it is possible to get it if another dealer has them. She said she can get me 2019. Well, that is NOT what the PIN was for. Went home and checked their inventory online: 3 2018 Discoverys (JA069384, JA069483, JA0685059), 2 2018 E-Paces (J1Z32111, J1Z01631). Called the dealership and asked to talk to manager, was patched to Alex's voicemail. Got back online to get the manager's name from there. Was told Ron Haro is not there anymore. Asked for Reggie Pierro and left him a voicemail. Five hours later and no call. Went to White Plains dealership. Much better experience there. Paramus - see you no more!

Edgar in the Service Department is AMAZING! A true professional that you can trust has your interests in mind and works tirestly to make things easy. You can buy a car anywhere, but at this dealership you are gaining unparalleled customer service. Thank you Edgar!

What a wonderful experience we had at Jaguar Land Rover of White Plains. We went in to take a look at the Range Rovers, and were met with our sales associate Edward Yusko. He was great. At no point did we feel any pressure, and we always felt a high level of respect and understanding from him. I told him that I was going to consider other dealerships and possibly going back to our current (previous) car dealer. It did not matter to him, and he was still as helpful as could be. In the end we went back to see Edward, and now we are proud owners of a new vehicle from him. I can recommend him, and the dealership without question.

We came from Connecticut to look at a vehicle. My husband called in the morning to make surr the truck was still available he was told it was so we decide to take the hour plus drive to only find out on arrival it was sold and not even at this location. We both we're frustrated it was a big waste of our time.

I have gone to this location twice and received zero customer service. Only the receptionist has spoken to me and only to have a seat in the waiting area. It appears they don't want me as a customer ( I wonder if it's because I'm a minority or because I'm not wearing a suit and tie). Even after setting up an appointment, I was left waiting for almost 1 hour before i left. I guess I'll go to another RR dealer. 9/22/2018 - I setup an appointment with another Range Rover dealer, after talking with one of their sale rep and coming to an agreement on the sale price, I ended up purchasing the vehicle on the same day. In total I was there for 3 hours doing the deal and then another 2 hours to sign the paperwork. I also recommended a co-worker to the dealer who is also interested in purchasing a vehicle.

I received a first class customer service from Edgar Burnconsejo this morning. This is my second time meeting Edgar in the last three years. He has a respect for himself, his job, and customers. Importantly, he knows my vehicle. He takes the time to listen and offers explanation for my questions. He has the leadership quality of listening more than talking. If you live in lower Westchester, visit White Plains LandRover for repairs and ask for Edgar.

So kind make me happy..they understood any problem about my car and fixed..thanks

Edgar, Service advisor is very professional, knowledgeable and helpful. He really made my day. Real definition of Quality Service to customer.